Manish Mishra

H1 – Send me only c2c reqs for IBM BPM LOMBARDI. Pls mention rate when you mail.

Mail me IBM BPM reqs at mailmebpmreqs@rediffmail.com I will surely reply. Thanks.

 

 

 

Profile

Ø       BPM with JAVA and SOA Consultant with 9+ years of core software development and consultancy experience.

Ø       5+ Years of experience in IBM BPM (Lombardi, WPS, IBM BPM).

Ø       Quick learner, Good problem solving attitude, positive and creative.

Ø       Domain knowledge of insurance, banking, investment banking and institutional banking.

Ø       Proven ability to translate business requirements into solutions.

Ø       Strong time management skills and the ability to deliver to deadlines.

Ø       Conversant with Websphere Lombardi Edition, IBM BPM, JSP, Struts, ORDBMS, spring, JSF, web technologies, web services, Websphere Process Server and SOA.

Ø       Had managed BPMS project valued up to AU$3.5 Million and led teams of 10+ full time resources.

Ø       Worked with world financial giants: Bajaj Allianz ), JP Morgan (UK), Morgan Stanley (US), Aviva GI (UK), Aviva Hibernian GI (Ireland), Aviva Life (UK), New York Life (US), Manulife (Canada),WestPac Group (Australia) and AMP Financial Services(Australia).

Ø       Had worked at multiple geographical locations (Pune (India), Norwich (UK), Dublin (Ireland), Kitchener (Canada) and Sydney (Australia)).

Areas of Expertise

Programming Language	JAVA, shell script, java script and PL/SQL
Designing tools	Visio, RSA and BlueWorksLive
Database	Oracle-10G, MS-Access, Sybase, MySQL and MS SQL Server
Operating System	Windows, Win-NT, Linux and Unix (AIX)
Web	HTML, JSP, XML, XSLT, AJAX, JSON and Dojo Toolkits
Web Framework	Jakarta Struts (1.2) and JSF
Configuration management	CVS, VSS, SVN, Serena, Perforce and RTC (Rational Team Concept).
Development/Testing tools	Eclipse, TOAD, J-Developer, RAD, RSA, WID, SoapUI, WebSphere Lombardi Edition, SQL Studio, SQL Developer, QC, IBM Integration Designer and IBM Process Designer.
Application/Web Server	Oracle 10g, WAS (Webshpere Application Server) and Tomcat
BPM (Process) Server	Websphere Process Server 6.2, Lombardi Teamworks 6.2, Lombardi Process Server 7.2, IBM BPM 7.5.1 and IBM BPM 8.5
Application framework	J2EE and Spring
Integration methodologies	SOAP, XML over http, FTP and webservices
Persistence framework	iBatis and openJPA
Mapping framework	Dozer
ESB	Websphere ESB and IBM Integration Bus 9
Caching Framework	Dynacache
Others	fop, log4j,  java mail, WebSEAL concept, ANT, SSL, Lombardi web-api, Lombardi coaches, Lombardi rest-api and UML-2

 

Education

Ø       Master of Computer Science from University of Pune, India (June 2001 – April 2003)

Ø       Bachelor of Computer Science from Bharti Vidyapeeth Deemed University (May1998 – April 2001)

 

Professional Experience and Significant Achievements

Company: AMP Financial Services, NYC (Through ManVision Consulting)

Feb 2014 – Till Date: Senior BPM Consultant

Project: StrongSuper, U2 Automation.

 

Company: IBM Global Business Services (http://www.ibm.com)

Nov 2013- Jan 2014: Senior Advisory Consultant (Senior BPM/SOA Consultant)
Feb 2011- Dec 2013: Advisory Consultant (BPM/SOA Consultant)

Project: New York Life Service Portal, New York Life OBA, Manulife MPS, Manulife Confidential project and WestPac BT advice, WestPac CDA.

Responsibilities include:

·                     Subject matter expert in IBM BPM (v7.2, v7.5.1) and Websphere ESB.

·                     Responsible for IBM BPM design, development and deployment.

·                     BPM and Services requirement gathering

·                     Process playback to stake holder.

·                     WESB design and development.

·                     SPOC for enterprise services transaction (QoS (Quality of services)).

·                     RFP (Request for proposal) team member.

·                     Project backlog and project reporting.

 

Company: Wipro Technologies (http://www.wipro.com)
April 2008- Feb  2011: Technical Lead
Jan   2007- April 2008: System Analyst
Aug  2005- Jan   2007: Module Lead

Projects: distribution engine, research link, e-Broking, HiPLUS and Prosper
Responsibilities Include:

·                     High level designing

·                     SPOC for Spring, JSF and webservices

·                     Lead LLD and Cut team

·                     SPOC for Change request

·                     In charge of WPS (Websphere Process Server) module deliverables

·                     Onsite co-coordinator

·                     Requirement gathering

·                     Change request analysis/estimation

·                     RFP (Request for proposal) team member

Significant Achievement: Got ‘Shining Star’ award and ‘Feather in my Cap’ award.

 

Company: Cognizant Technology services (http://www.congnizant.com)
Feb 2005 – July 2005: Programmer Analyst

Projects: Data mining tool and Same Day Asia phase 2

Responsibilities include:

·                     Application Designing, Coding and unit testing

·                     Client interaction

 

 

 

 

Company: Bajaj Allianz General Insurance (http://www.bajajallianz.com)

LOCATION SAN FRANCISCO

June 2004 to Jan 2005: Senior Programmer

Jan 2004 to June 2004: Programmer
Projects: Bagic Messenger, Bajaj Galileo Interface, Package policy, i-Bagic and weo.

Responsibilities include:

·                     Designing, coding and unit testing

·                     production support and Framework support

 

Company: Umber Business Solution

May 2003 to Jan 2004: Programmer

Jan 2003 to April 2003: Trainee Programmer

Projects: Vidyalaya (School) and online price comparison portal

Responsibilities include:

·                     Web development and unit testing

·                     POC development
 

Project Details

Project Name: Westpac Institutional Bank CDA (Customer Data Administration) – Phase 1

LOCATION NYC USA

Client: Westpac Australia

Duration: Feb 2013 to Jan 2014

Technologies: IBM BPM 7.5.1, coaches, BPD, AIS, mediation and FileNet.

Assignment description: Westpac Institutional Bank (WIB) was uses the Client Data Administration (CDA) process to onboard customer and product details for International Operations. This CDA process was predominantly manual and varies depending on originating channel and geography and uniformity was not enforced. CDA processes were labour-intensive and time consuming; involving the re-keying of data into multiple product systems with inconsistencies potentially being introduced. There was no accurate reporting on the processing of customer requests, or visibility of request progress and status without manual investigation. Hard copy documents can further be lost mislaid, introducing a further potential for operational risk.

To address this manual nature of handling work and provide traceability and tracking, Financial Market Operations has identified that a Business Process Management (BPM) solution to automate their workflow which had address their some of existing issue with the CDA process. In the phase 1, BPM had automated client and production creation workflow.

First phase of CDA have 2 complex processes (BPD): Establish Customer and Establish Product.

There are 40 coaches to support 2 complexes BPD and 3 advance integration services to integrate with FileNet. Also Out of box report is configured to meet business need. Also a custom search is development using TW search API to meet business requirement.

Contribution:

. Architect the complete project.

. Designed, developed and unit tested some of complex coaches.

. Designed, developed and unit tested BPD.

. Integrated with FileNet outbound services through Advance integration services (AIS).

. Playback to stake holder. 

. Drive major architecture decision and took it to logic closer after discussing with key stake holder.

. Helped WestPac infrastructure team to understand/resolve issue related to IBM BPM architecture.

. Worked with IBM Software lab to resolve multiple product (IBM BPM) related PMR and performance.

 

Project Name: Manulife MPS – Phase 1 (Money Product System)

Client: Manulife

Duration: Feb 2012 to Feb 2013

Technologies: IBM BPM 7.5.1, coaches, BPD, jRule, WESB, mediation and openJPA.

Assignment description: Canadian Division Group Retirement Solutions (GRS) has defined a program to transform its current administration system – Money Products System (MPS) using Business Process Management (BPM) technology, Service Oriented Architecture (SOA) and Enterprise Architecture (EA).

The transformation and growth of the new MPS will be incremental. Each phase will be designed to offer additional benefits and build upon a common platform. The common platform will include components such as reusable business services and centralized business processes.

First phase of MPS have 2 complex processes (BPD): Plan intake and Plan setup.

There are 60 coaches to support 2 complexes BPD and 25 advance integration services to integrate with Enterprise/Rule services. Also Out of box process portal report is configured to meet business need. Multiple tracking point and timer are configured in BPD to meet business requirement/reporting requirement.

Contribution:

. Designed, developed and unit tested coaches.

. Designed, developed and unit tested BPD.

. Integrated with ESB services through Advance integration services (AIS).

. Designed, developed and unit tested WESB mediation.

. PlayBack to stakeholder.

. Drive major architecture decision and take it logic closer after discussing with key state holder.

. Groom client developer.

. Helped infrastructure team to understand/resolve issue related to IBM BPM architecture.

. Worked with IBM Software lab to resolve multiple products (IBM BPM) related PMR.

 

 

Project Name: New York Life OBA (outside broker activity)

Client: New York Life US

Duration: Oct 2011 to Jan 2012 (In parallel with other project)

Technologies: Websphere Lombardi BPD, WebSphere Lombardi Coaches and Process Portal reports.

Assignment description: OBA is internet application for life insurance broker. This internet application is developed on Websphere Lombardi edition (7.2.1). We had customized websphere portal (default portal) to match the look and feel of New York Life and also customize coaches default css to match New York Life standard. OBA applications have 20 human services along with 1 main process (BPD) and 15 sub processes and outbound webservices to interact with legacy system.

Contribution: I had worked as team member and was responsible for developing couple of complex coaches along with assisting team to customize default portal (Lombardi process portal).  

 

 

 

 

Project Name: New York Life Service Portal

Client: New York Life US

Duration: Feb 2011 to Jan 2012

Technologies: Websphere Lombardi Edition, Websphere Portal Server, FileNet, JSP, Servlet, spring, JSON and Dojo toolkit

Assignment description: Service portal is intranet web portal for call center executive. This portal is developed on Websphere Portal technologies having Webshpere Lombardi as a BPM tool for process management. Portlet application interacts with webshpere Lombardi via inbound webservices.

There are three main processes which are handled in Lombardi: Beneficiary changes, contact changes and process payment. These processes will handle beneficiary changes, contact changes and process payment asynchronously by calling out bound webservices and in case of exception/failure it analyze the cause of failure and retry recoverable scenario. For all the case which are not recoverable/could not succeed, it notify to human services for manual intervention.   

Contribution:  My role is to getter BPM requirement from Business/Senior architect and transform requirement into BlueWorks design. As part of this assignment I had developed Lombardi integration services, Lombardi undercover agent (to start process from integration services), BPD and nested BPD. Couple of BPD have timer event, exception event to cater different business scenario. I had also developed coaches to unit test different state of BPD process.

 

Project Name: Prosper (Life insurance product for corporate partner)

Client: Aviva Life UK

Duration: Aug 2010 to Feb 2011

Technologies: WPS mediation, WPS BPEL, Websphere ESB.

Assignment description: Prosper is Aviva UK strategic SOA based solution for corporate partner, where services are hosted on ESB which will be consumed by presentation layer (portal). Enterprise Service hosted on ESB layer will internally consume third part services, interact with DB services (JDBC adapter) or interact with other messaging services.

Contribution:  My role was to prepare service document after discussing with different stake holder. I had also convert service document into low level design and lead services development team.

 

HiPLUS: Hibernian Personal line insurance solution

Client: Aviva GI Ireland

Duration: April 2008 to July 2010

Technologies: JSF,Spring,WPS,FlowBrix,webservices,JAXB,CASTOR,Dozor,iBatis,XML,PL/SQL.

Assignment description: HiPLUS is a GI policy admin and underwriting system covering capability for new business, MTA, renewals, finance and other back office functionalities for 4 products viz, commercial motor, private motor, travel and home products. HiPLUS application is designed on Java/J2EE based technologies and used 9 major Java/J2EE frameworks across all layers of the architecture. Complex transformation project, including integration with 17 external/internal integration systems and data migration. Design based on multi-tier architecture with use of Java/J2EE Design Patterns. HiPLUS is also integrated with WPS via task API. WPS human task is used intensively for all business work flow.

Contribution: I was involved in this assignment from Discover phase till implementation. In more than 2 year’s journey, I had played different role at different phase of project. During Functional design phase, I had played role of System analyst and Junior Architecture. As a system analyst I had wrote multiple functional use case by discussing directly with business user and had also contributed to HLD and Non function design. During function design phase, drive multiple decisions and bring it to closer. During CUT phase I had played role of technical lead and CR SPOC. As a technical lead, created multiple very complexes LLD and lead the development team. I had also individually own the cut of one of very critical module (rating system). During CUT phase I was also responsible for creating CR document and then presenting same to change control board (CCB). As CR SPOC I was also responsible for all CR estimate and to provide all clarification of estimates and changes.
During UAT phase I had played role of defect fixing manager and closed all critical and major defect to meet production get in criteria. Once project went live, I lead the production support team for a months and groom team to take the application to next level.

 

eBroking: GI commercial line portal for agent and broker

Client: Aviva GI UK

Duration: Jan 2007 to March 2008

Technologies: JSF, Websphere Portal Server, EJB, WebSEAL

Assignment description: eBroking is a commercial line portal for Aviva GI agent and broker to issue/manage package policy.

Contribution: As a system analyst I was responsible for interacting with Business Analyst and in some instant directly with business user and to convert business requirement into technical document.

During this assignment I had worked on different module. I had worked as system analyst for CR, payment system, single sign module design and MTA (mid term adjustment) design.

 

Code Migration: rLink code migration from Continuss to Perforce

Client: Morgan Stanley

Duration: Aug 2006 to Dec 2006 (In parallel with other project)

Technologies: Java and shell script

Assignment description: Continuss was used as configuration management tool in Morgan Stanley. However an organization decision was taken to move code and other artifact from Continuss to Perforce.

Contribution: As a lead, I was responsible for this module. I had also written multiple shell script and java to auto mate most of work to minimize manual intervention.

MMS: North America Morning Meeting summary

Client: Morgan Stanley

Duration: March 2006 to July 2006 (In parallel with other project)

Technologies: PL/SQL, Servlet, xslt & JSP

Assignment description: Morning Meeting Summary is multithread application which send summary of all research to subscribe user group in a one consolidated alert (email).

Contribution: Designing, development, System testing support, UAT testing support and production deployment.

 

 

 

 

 

Restriction alert: Real time alerting system

Client: Morgan Stanley

Duration:  Nov 2005 to Feb 2006 (In parallel with other project)

Technologies: PL/SQL, Servlet, xslt & JSP.

Assignment description: Restriction alert is an application to inform the equity research analyst about the change in status of ticket (company stock code) in terms of analysis. Morgan Stanley put temporary restriction on different ticket (stock) for analysis based on market condition.  Restriction alert system change the status for ticket and inform the analyst about change it status.

Contribution: As a Module lead, I was responsible for design and delivery of module in time. I had also developed (coded) most of module with team.

 

Admin Console: Web based Admin Console tool

Client: Morgan Stanley

Duration: Aug 2005 to Oct 2005 (In parallel with other project)

Assignment description: Admin console was a web based admin tool to update Japanese character and to change heading and other static data required for equity research portal.

Contribution: My responsibility was to under stand equity research portal, design the admin console tool and streamline the release process and also co-ordinate with testing team.

Distribution Engine: Equity research distribution system

Client: Morgan Stanley

Duration: Aug 2005 to Dec 2006

Technologies: Java Multithread, xslt, DOM and java mail.

Assignment description: Distribution engine is multithread java application for distributing research document to equity research customer based on their preferences and interest.

Contribution: As a module lead I was responsible for preparing daily status call report and to represent team. In daily status call: production issue, CR, new development and SIT/UAT defect were discussed with client in detail. I was also leading support and development team simultaneously, support team was responsible for production issue and development team was responsible for CR and new development. Under my leadership, team had delivered 6 big and small turn over (releases) in 16 months along with 2 emergency turn over to resolve production issue.

Same Day Asia phase II: Report on Click
Client: JPMC UK

Duration: June 2005 to July 2005

Technologies: Autosys, shell script, PL/SQL, Servlet & JSP.
Assignment description: There was requirement to provide the ad-hoc report of balance of Asia account. The whole application was divided into 2 modules. One module will update the account that will participate for same day Asia report and other modules will display the report.

Contribution: My role was to analyze impact of change, to rectify the impact and to implement the change requirement.
 

DMT: Data mining Tool.
Client: JPMC UK

Duration: Feb 2005 to May 2005
Technologies: PL/SQL, JSP, Servlet & ejb.

Assignment description: This is a web based reporting tool, which fetch the data and display in predefined format.
 

Contribution: My role was to develop JSP, Servlet, ejb and PL/SQL.

Weo: Web Enable Opus
Client: Whole Allianz Insurance group.

Duration: Aug 2004 to Jan 2005 (In parallel with other project)
Technologies: PL/SQL, JSP, Servlet, struts & taglib.
Assignment description: Weo is proprietary web framework of Allianz. This framework is build over struts, which provide the flexibility of calling oracle pl/sql just by configuring pl/sql and object in xml. Good thing about this framework is that end programmers don't have to write java class. And can put whole business logic in pl/sql.
 

Contribution: I was single point of contact for all WEO based issue for Allianz global. If there is any new requirement about the framework I have to incorporate it in framework. I was lead of weo support/development team.

 

I-Bagic: Offline insurance solution
Client: Bajaj Allianz General Insurance and SKI.

Duration: Aug 2004 to Oct 2004 (In parallel with other project)
Technologies: Java swing, Java web start, webservices, PL/SQL & MS-Access
Assignment description: Bajaj Allianz general insurance has tie up with SKI insurance agent. SKI has big number of offices in rural area in South India. As also get connected with Internet is expensive in term of operation cost. An offline insurance solution is developed using web services, java swing, java web start, ms access and plsql. Which allow user to get connect only once in a day. The time it gets connected it uploads all the policy data to bagic server and also downloads latest application if there is any change.
 

Contribution: My role was to develop whole application along with deploying it UAT and prod server. I had also convinced the management about the security and integrity of the system.
 

Surveyor Module: Offline Solution for surveyor

Client: Bajaj Allianz General Insurance

Duration: Aug 2004 to Oct 2004

Technologies: Apache web service, VB .NET, Pl/sql and MS Access.
Assignment description: Before paying compensation to client insurance company appoint surveyor to now the actual losses. For this they have internal as well as external surveyor. The surveyor can download the survey detail using web service and can upload their report using web service.
 

Contribution: My role was to develop server side component (web services) and to help client side developer in using web services.
 

 

 

 

 

Bajaj Galileo interface: Travel Insurance solution
Client: Bajaj Allianz General insurance and Galileo USA

Duration: June 2004 to Aug 2004

Technologies: Java web service, EJB, PL/SQL
Assignment description: Galileo is a travel agent, which provides the travel guide to aboard passenger. They have the tie up with Bajaj Allianz for travel insurance. However they have their application in Visual Basic and Bajaj Allianz has application in Java and D2K. Bajaj Allianz wants an platform independent interface for Galileo so that Galileo can issue Bajaj Allianz policy using their existing application and infrastructure. Keeping this is mind Bajaj Allianz had developed the web service (soap based) using java, which allow the Galileo application to issue the policy from their existing application/infrastructure.
 

Contribution:  My Role was to develop server side component (webservices). Interact with Galileo development team and to assist them to implements webservices.
 

Bagic Messenger: New World messaging solution
Client: Bajaj Allianz General Insurance

Duration: April 2004 to May 2004

Technologies: Java mail, Java messaging service and javax libraries.
Assignment description: Different application in Bajaj Allianz had to send message either to client or to management or to partner. Message can be either a mail or SMS (Text) or FAX. Bagic messenger provide the common interface for all the application to send message seamlessly.
 

Contribution:  My role is to developed generic interface for message which can be used seamlessly from any modules and help other developer to implements messaging service.

 

Bajaj Allianz Package Policy: Package Policy Insurance Solution

Client: Bajaj Allianz General Insurance

Duration: Feb 2004 to April 2004
Technologies: Java, Jakarta Struts & plsql
Assignment description: As part of core business, Bajaj Allianz provides insurance for householder. The Allianz Germany had developed web enable opus (web architecture), which derived from Jakarta struts.

Package Policy insurance solution extends the Allianz WEO framework and provide rich user interface to Bajaj Allianz broker to get package policy quotes.
 

Contribution: Analysis, design and coding.

 

Online price comparison portal

Client: http://www.wellspringrx.com

Duration: June 2003 to Jan 2004

Technologies: Struts 1.2, JSP, tiles and mySql

Assignment description: Developed for a prescription drug comparison shopping site, the pay per click engine is Struts based drug comparison portal. Price from different major pharm portal is uploaded periodically into well spring Rx portal and which is used later for real time price comparison.

Contribution: Analysis, design and coding.

 

 

 

Vidyalaya: Complete School Solution
Client: Delhi Public School, Guwahati

Duration: Jan 2003 to June 2003

Technologies: Struts 1.2, JSP, tiles and mySql.
Assignment description: Vidyalaya (School) is a web based application to cater complete School software requirement. Vidyalaya have modules for attendance, results, library, bus and fee. Being a web application student parent can also login to application to view progress of their ward.

Contribution: My contribution was to write code and unit test it. I was also involve in giving training to end user and been involve in successful implementation of application at client side.

 

Academic Projects

1. Multithread Http web server in JDK1.3 (During MCS)
2. E-Shop in VB-6, ATL & ORACLE-8 (During MCS)
3. Ping utility in C for Unix system (During MCS)
4. Online bug tracking system for QA in JSP, XML & MS-Access (During MCS)
5. Multithread web server in WIN32-SDK (During MCS)
6. Hotel Management in C & file system (During MCS)
7. Billing System in COBOL (During BCS)
8. Library system in VB-6 & MS-Access (During BCS)
 

References available on request.